Fold Gift Card FAQs

Fold Gift Card FAQs

How can I order a card for myself or as a gift?

To place an order for yourself or as a gift, visit Fold Gift Cards by CashStar

How do I redeem my Fold Gift Card?

Fold Gift Cards are redeemable in the United States only at https://redeem.foldapp.com and through a valid Fold App account (subject to Fold App's applicable terms and conditions).

Do Fold Gift Cards have an expiration date or any associated non-use fees?

Fold Gift Cards do not expire. There are no fees associated when purchasing a Fold Gift Card, however, fees may apply when redeeming the Gift Card.

How can I check my Gift Card balance on my Fold Gift Card?

Gift Card balances can be checked at fold.balance.giftcardhelp.com/en-us/CheckBalance.

How can I request a refund for my Fold Gift Card if it has a low balance?

Where required by law, remaining balances on cards may be subject to refund. If your Fold Gift Card has a verifiable balance of $10 or less, please contact fold@giftcardhelp.com to request a refund.

How can I request a replacement on a lost, stolen or damaged Fold Gift Card?

To request a replacement or report a lost or stolen Gift Card, please contact  fold@giftcardhelp.com.

How can I place a bulk order for Fold gift cards?

To place a bulk gift card order, register for a corporate account on the TotusDirect bulk ordering site.